Comcast Xfinity Outage in Knoxville, Tennessee (2024)

The latest reports from users having issues in Knoxville come from postal codes 37917, 37914, 37921, 37932, 37931 and 37916.

Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

Problems in the last 24 hours in Knoxville, Tennessee

The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Knoxville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Comcast Xfinity users through our website.

1. 

   Internet (59%)

2. 

   TV (13%)

3. 

   Wi-fi (12%)

4. 

   Total Blackout (6%)

5. 

   E-mail (6%)

6. 

   Phone (3%)

Live Outage Map Near Knoxville, Knox County, Tennessee

The most recent Comcast Xfinity outage reports came from the following cities:Knoxville.

City	Problem Type	Report Time
Knoxville	Internet	2 days ago
Knoxville	Internet	2 days ago
Knoxville	Internet	4 days ago
Knoxville	Internet	5 days ago
Knoxville	Wi-fi	7 days ago
Knoxville	E-mail	8 days ago

Community Discussion

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Comcast Xfinity Issues Reports Near Knoxville, Tennessee

Latest outage, problems and issue reports in Knoxville and nearby locations:

• chris strain (@SonaSolas) reported a minute agofromKnoxville, Tennessee

  So at 9am I made my first of 6 calls, so far, to @comcast everytime I got disconnected after holding for over 20 minutesI was told 2 and half hours ago to contact @comcastcares to sort out my problem. Still waiting.I originally contacted @Comcast on May 7... today is May 18

• Crass (@CrassVol) reported 5 minutes agofromHarbison Crossroads, Tennessee

  So Comcast has offered free internet to some and at the same time ours goes down and has been a total blackout for hours. Incredible.

• Melissa Ragsdale (@MelRagsdale3D) reported 12 minutes agofromKnoxville, Tennessee

  @comcastcares been on the phone for 32+ minutes on hold. Now it has switched to just ringing. I need a human to help.

• KOKO 🏴‍☠️ (@_KolbieNotKobe) reported 12 minutes agofromKnoxville, Tennessee

  @Xfinity ummm so I keep having issues with y’all today and I paid my bill yesterday tf??

• Bob Thomas (@BobThomasKNOX) reported 15 minutes agofromKnoxville, Tennessee

  @Xfinity Bedroom cable box won’t work correctly. Need someone to come out. Rebooted three times already. Signal sent several times. Been going on for two weeks.

• Jacob Mode (@WJacobM94) reported 18 minutes agofromKnoxville, Tennessee

  PLEASE bring @TMobile Internet to Knoxville so I can drop the crappy regional internet monopoly known as Xfinity... PLEASE HELP @JohnLegere

• Renee Hoyos (@RVHoyos) reported 20 minutes agofromKnoxville, Tennessee

  But we can’t do that as long as our campaign finance system is broken — funded by big corporations and powerful special interests — like Comcast. My opponent has solicited thousands of their dollars. I have not, and I won’t take a dime from any corporate PACs.

• chris strain (@SonaSolas) reported 20 minutes agofromKnoxville, Tennessee

  @bbb_us what steps do I take to make a complaint about @Comcast

• Laura Ward (@ldw30341) reported 24 minutes agofromKnoxville, Tennessee

  @comcastcares Tree down, wires down, cable out, no internet or cable. No help when I call, agent tells me to restart my modem. Stop reading the script and send out the bucket truck, please! Zip code 37920.

• Rod Grubb (@rgrubb21) reported 24 minutes agofromFarrington, Tennessee

  @wastemanagment competes w Comcast for worst customer service. 8 calls (we’ll call you back - never) over 31 days and 4 commitments to deliver a new can. Finally they told us it had been delivered this morning and kept saying “are you sure it’s not there? Would you go look?”

• Crass (@CrassVol) reported 34 minutes agofromHarbison Crossroads, Tennessee

  Great time for Comcast to be down.

• chris strain (@SonaSolas) reported 41 minutes agofromKnoxville, Tennessee

  @comcast we’re now 10 days in and I’ve heard nothing from your rep about moving my service. I’ve been in my new home for 5 days now without internet. Service at my old home was disconnected 14th. everytime I call nobody seems to be able to give me an answer. #hurtingmybusiness

• chris strain (@SonaSolas) reported 45 minutes agofromKnoxville, Tennessee

  @comcast the rep who blatantly lied to me can also apologize to my daughter who hasn’t been able to do online school work. What’s hilarious is I was sticking with you in the move because of your great customer service. Ha. EPIC FAIL on my part to fall for it.

• chris strain (@SonaSolas) reported 48 minutes agofromKnoxville, Tennessee

  @comcast still waiting on that call from one of your customer service reps regarding moving my service. Old service has been connected an said rep promised I would be up and running belt the time I moved (14th) I’ve heard absolutely nothing and I’m sitting with no internet. #wtf

• Bill Mynatt SPS (@bill_mynatt) reported 53 minutes agofromBroad Acres, Tennessee

  @davidgrim14 @Braves @PredsNHL Won't go back to Comcast for TV ever. And I can watch all the SEC baseball and other SECNet content I want thru the Roku ESPN app as long as I have a streaming service that gets basic ESPN.

• D_DeArmond (@DeArmond_VFL) reported 54 minutes agofromKnoxville, Tennessee

  Thank God for @Verizon for giving customers more data during this crisis. If I had to rely on @comcast @Xfinity service I would have probably been fired. You can’t #WorkFromHome if your ridiculously expensive internet service doesn’t work.

• Mike Hallman (@themikehallman) reported 55 minutes agofromKnoxville, Tennessee

  Soapbox tweet: Comcast raised my bill by $50, just because they can. Called them. “We don’t want to lose you, you’re a valued customer.” I think if I were valued, you wouldn’t be trying to steal my money and I were more than a number. #comcastsucks #cancelcomcast #mikessoapbox

• yeet (@Fauxamour) reported 57 minutes agofromKnoxville, Tennessee

  .@comcast @Xfinity said they wouldn’t charge me for a service appointment because the complex I live in was supposed to be set up for xfinity and now there’s a $70 service fee on my bill but when I try to schedule a call the app says they can’t do it. 🙄

• chris strain (@SonaSolas) reported 59 minutes agofromKnoxville, Tennessee

  So @comcast ask me to dm @comcastcares to deal with my complaint.....Still waiting...... 20 minutes later. #comcastdoesntcare

• chris strain (@SonaSolas) reported 59 minutes agofromKnoxville, Tennessee

  Nice to new house. Told by @Xfinity that they would have our service transferred. Old house was disconnected in friday. Still haven’t heard from them to set up the new address. Only stayed because “the customer service was top notch” reconsidering that thought now. #annoyed

Comcast Xfinity Issues Reports

Latest outage, problems and issue reports in social media:

• ⭐myke113⭐ (@myke113) reported 3 minutes ago

  What does it take to get @Xfinity @comcast to STOP arbitrarily blocking devices on their network or our modem..? It says it's connected to the wifi, but unable to access the Internet!

• Rudy🦴 | #MFAM X #NUKESQUAD (@RUDYMERCS) reported 3 minutes ago

  @Xfinity please fix your this horrible service in the evening, Jesus!!! Literally annoying

• aggroware (@Aggroware) reported 7 minutes ago

  @SamWithoutAPlan When I worked for Comcast I saw this **** so often. I had an old pic on my work phone that’s long gone of 3 of them stacked. Old wood one, then a newer Sony tube, then a flat screen Vizio on the top.

• Stephanie Terrazas (@SassyStephB) reported 12 minutes ago

  Ever since that day my internet has been complete and total ****. @XfinitySupport @Xfinity

• Paula Hendrickson Independent Contractor by Choice (@P_Hendrickson) reported 13 minutes ago

  @AKACPA3 @Xfinity I’m in Northern Illinois, too. My cable went out a few minutes ago, and the stupid Xfinity app isn’t working, either.

• Put up ur ☃️☃️ (@toolboxybrown) reported 16 minutes ago

  awfully nice of xfinity to drop my 800MBit connection down to 7Mbitthanks

• mur (@mxrfect) reported 16 minutes ago

  @2muchgreedd im 24 and have never seen a comcast screen

• NullИerv 🎹 (@nul1138) reported 20 minutes ago

  @joshmobleymusic @TheDaveCave_ @rob_sheridan i'm a retired solider in my 30s unless you have comcast who gives a ****. i'm not on the dark web and again if it is worth my time and energy i will pay for it.i literally got 2 phone calls today saying someone died from covid and they wont do a zoom funeral ...ipdc

• chocolate covered stress (@theebeetana) reported 21 minutes ago

  You can play games on this ****. I really never explored the apps on this Xfinity thing lol

• SGRidge (@SGRidge) reported 21 minutes ago

  @AndrewMarchand Too bad Xfinity and MSG Network can’t do the same.