RTC Automotive Solutions on LinkedIn: #citnowgroup #citnow #rtc #aftersales #evhc #automotiveindustry… (2024)

RTC Automotive Solutions

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An interesting update on aftersales conversion metrics from CitNOW Group, RTC and CitNOW Insights. Overall, aftersales conversions are holding steady 🚗🔧 although Red eVHC work performance is a bit lower than last year, Amber conversions have risen notably in April. 📊 Why is this important? Retailers need to avoid complacency – those who effectively use technology and skilled team in their eVHC process will see optimal results and ongoing growth. Discover more in the latest Auto Talk: https://lnkd.in/ekRC2QND#citnowgroup #citnow #rtc #aftersales #eVHC #automotiveindustry #performancemetrics #techinautomotive

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  • RTC Automotive Solutions

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    Streamline your aftersales processes with our enhanced integration with Tjekvik. Experience instant appointment status updates, digital signatures, and customer responses from Tjekvik straight into the RTC system - eliminating the need for manual data entry and saving valuable admin time in your dealership. Gain greater insights and be more responsive. Request a demo today: https://hubs.ly/Q02FH_wM0 #rtc #citnowgroup #tjekvik #integrationpartners #automotive #workshop #aftersales #efficiency #automotiveinnovation #visibility

    • RTC Automotive Solutions on LinkedIn: #citnowgroup #citnow #rtc #aftersales #evhc #automotiveindustry… (4)

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    We’re delighted to have partnered with Tjekvik to enhance our integration aimed at helping improve your dealership efficiency.Gain a greater and more streamlined workflow with instant updates on your appointments, digital signature collection and customer response management all available seamlessly within RTC. The integration ensures all Tjekvik data is logged in the digital work order notes, enabling more efficient use of time, better team communication and more informed decision-making.Request a demo today: https://hubs.ly/Q02Fmnjn0#rtc #citnowgroup #tjekvik #integrationpartners #automotive #workshop #aftersales #efficiency #automotiveinnovation #visibility

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    Even with a decline in used car prices since the start of the year, retailers are maintaining strong Gross Profit Per Unit (GPPU) performance! April 2024’s average GPPU remains consistent with the 2023 average, highlighting robust profitability.Highlights from our latest CitNOW Group Auto Talk article:🔦 0-3 year old vehicles have seen a minor price drop but continue to command higher prices, impacting GPPU.🔦 4-6 year old vehicles are selling more quickly and at better prices, resulting in increased GPPU.🔦 Older vehicles (7-9 years) are also experiencing notable GPPU growth.Retailers must concentrate on efficient stock management and strategic pricing to excel in this volatile market and secure long-term customer loyalty.Read more: https://lnkd.in/e_FyszJZ#citnow #citnowinsights #citnowgroup #usedcars #retailinsights #automotiveindustry #GPPU #strategicthinking #businessintelligence

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  • RTC Automotive Solutions

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    Our RTC REALaftersales data shows how franchised retailers performed during Q1 2024 compared to Q1 2023 and identifies where new opportunities may exist.Don't miss the latest blog from CitNOW Group where we cover: 🔧 Workshop utilisation monitoring 🔧 Identifying improvement areas and missed opportunities 🔧 The power of personalized eVHCs 🔧 Incorporating pre-diagnosis strategies Discover how to make the most of these insights: https://hubs.ly/Q02D9zhR0#citnowgroup #citnow #citnowinsights #citnowworkshop #citnowtriage #aftersales #automotiveretailers #automotive #revenuegrowth #customerretention #rtc #rtcrealaftersales

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  • RTC Automotive Solutions

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    We are excited to kick off the sixth annual Wellness Week at CitNOW Group!Our employees will be joining together for a week full of wellness activities available to all across the globe. Highlights include desk yoga, a nutrition webinar, guided meditation, smoothie making, and much more…Thank you CitNOW Group #oneteam#citnowgroup #rtc #vehiclevision #dealerweb #quik #automotiveindustry #globalteam #employeeappreciation #wellness #wellnessweek #oneteam #wearepoweredbyourpeople

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  • RTC Automotive Solutions

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    We are delighted to share the RTC REALinsights is now CitNOW Insights! Although the name is different, our unwavering commitment to customer experience remains unchanged. The platform’s features and the service will remain, and there will be no alterations to the current user experience! For more on CitNOW Insights, follow us on the CitNOW Linked In page.#newname #productevolution #citnow #citnowinsights #citnowgroup #rtc #businessintelligence #automotive

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  • RTC Automotive Solutions

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    As Q1 2024 closed, KPIs remained stable but notable shifts emerged from Q1 2023. Average eVHC time rose by 7.1% to 16.59 minutes, while Red work identifications fell by 2.6%, likely due to newer used car stock needing fewer repairs.More positively however, average job values increased by 1.9% to £308.42, with £141.87 converted per job, leaving £127,945 unconverted per retailer in Q1—a significant opportunity for aftersales teams.Read more in our latest Auto Talk article from CitNOW Group: https://lnkd.in/edAEWyBa#citnowgroup #citnow #citnowinsights #aftersales #Q12024 #businessintelligence #eVHC #retaileropportunities

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  • RTC Automotive Solutions

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    Exciting news - RTC REALinsights is to become CitNOW Insights 💡 While our name may be changing, our dedication to enhancing every customer experience remains steadfast and your favourite features and service with RTC will remain the same. Please take a moment to follow us on the CitNOWLinked In page so you don’t miss out on any future updates or announcements from CitNOW Insights… #comingsoon #productevolution #citnow #citnowinsights #citnowgroup #rtc #businessintelligence #automotive

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RTC Automotive Solutions on LinkedIn: #citnowgroup #citnow #rtc #aftersales #evhc #automotiveindustry… (24)

RTC Automotive Solutions on LinkedIn: #citnowgroup #citnow #rtc #aftersales #evhc #automotiveindustry… (25)

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